Larry Bissett - User Experience Designer

Charles River


Help Senior Leaders harmonize best practices across multiple business lines and operational sites, while introducing a common set of new collaborative tools.


SharePoint 2007 provided the solution to promote Charles River Laboratories and their customers' growth and agility with a common global business platform to share knowledge, facilitate communication, and foster collaboration amongst our colleagues, customers, and partners. User experience activities included:

  • User Research - Performed stakeholder and user interviews to understand challenges and determine user requirements. Designed and developed survey to gauge organizational readiness and validate user requirements.
  • Information Architecture - Performed card sort to determine site organization. Developed wireframes and functional specifications depicting user interface design and navigation approach.


  • Single, global portal that provides personalized content, applications, and self-service
  • Enhanced work environment and productivity through collaboration and access to knowledge assets
  • Driving competitive advantage, quality and customer time-to-market through cross-boundary collaboration and standard processes and procedures
  • Social networking featuring people search to locate experts

Deliverable Examples (click on images to enlarge)

Charles River

ITT Corporation

Intranet Design


Services Utilized
User Research
Information Architecture